Goods & Services sold are non-refundable.
If you received incorrect items, missing items or damaged/defective items during delivery, you may be eligible for an exchange or a refund after 7 days of receiving your item. If 7 days have gone by since your first purchase, unfortunately we cannot offer you a refund.
Your request to refund must be accompanied by proof of purchase. If you can’t provide your Melb2kl receipt, another form of proof of purchase will be required, such as a bank statement or credit card statement, which clearly shows that the purchase was for Melb2kl services.